SSS Adventure

Posted by: osiris on: December 29, 2008

In: Thoughts
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I’ve been thinking a lot lately which disables my presence online. There has been a lot of things that happened for the past days. The worst thing is that I’m very busy standing in line at SSS (Social Security System) after my shift just to get a priority number for a followup on my loan request. I filed the loan last December 11, 2008 not in a sense that I need the money but for the cause of trying to check if it is still there. You may wonder why right? The sad thing why is because our neighbor has a pending complaint about it where his contributions was sabotaged by some SSS employees.

In short, someone inside from SSS loaned already using his own contributions under his own name without his knowledge. He suffered from the deductions in his payroll every payday for the thing he didn’t committed.

In fact it is unethical for a government employee to use other people’s contributions for their sake. A totally sad truth, no wonder why Philippines got one of the highest rating in terms of “Corruption”.

Then I passed my application and was told to come back for the next 3 days as a follow up. To make it sure, I gave it 5 days and decided to go there on December 17, Tuesday morning after my work as I’m in a night shift. The line is too long that I got a priority number of 186 wew. So I need to wait again for my number to be called. It was almost 11am and guess what the number being processed by the Generalist as what they call their Customer Service is stucked at 85 which leave me with no other choice but to go home as I still have work in the evening and decided to just come back the next day.

The next day came December 18, 2008 at 7:45am I got a priority number of 92 which made me think that I can then be assisted with my request. At 10:35am I was able to reach one of their representative amidst my sleepy nature that time. Unfortunately I didn’t find any answer to my request as he keeps on telling that they cannot check it as they’re having some server problems that time. Ouch! They made me fall in line, get a priority number, wait for hours and just received this resolution! Amazing isn’t it. He was stunned a bit when I told him about my journey in their office. I even told him that they could have just inform the masses about it by placing a banner or something however he provided me with a direct number that I can call which I gladly accepted and ended my adventure that day. I went directly to our home as I am very very tired already and will just try to give it a call tomorrow morning.

The following day around 10am I dialed the number given which is 232-7263 to inquire about my loan status. The line was busy all the time and wasn’t able to reach anyone there. I tried to call again after 10mins and still busy, checked again after 30mins but to no avail and give it an hour but to no luck at all. I can’t even connect to their website most of the time at http://sss.gov.ph/. Don’t they have so much funds for their servers? Oh well I’m tired already so I gave them all the time in the world. December is going to end soon but I will still give them another chance. I’ll try to check on it this morning again after my shift on the status. I hope it’s there already this time. Bye for now! Got to work